Question 1

What does our agency actually get?

Accepted Answer

A seat for every hire you assign and an admin account for you. Each seat opens the full agency curriculum: six chapters covering OASIS-E2 item by item, documentation practice that gets scored and corrected by AI, a 50-case bank, solo clinical reasoning including emergency protocols, and the practical layer of a home health day. Your admin dashboard shows chapter-by-chapter progress, every documentation submission with the AI's feedback, and a completion funnel of who is field-ready. Each hire earns a named completion certificate you can file with their onboarding record. It is the same curriculum universities license for their DPT programs.

Question 2

Can PTAs use this, or is it PT-only?

Accepted Answer

PTAs are included on the same seats, free like everyone else. The program is built for PTs, and PTAs get full value from the visit-flow, documentation, and case content. The OASIS assessment items are PT-scope by regulation, so a PTA learns them as context rather than as their own task. Everyone earns the same certificate, which attests that the training was completed, not what a license permits.

Question 3

Why is this better than three ride-alongs with my best PT?

Accepted Answer

Ride-alongs cost you twice: you pay the new hire and you pull your best PT off revenue visits, every time you hire. Keep them anyway, because nothing on a screen replaces watching a clinician in a home. What ride-alongs cannot give you is standardization, because every hire gets the same complete OASIS-E2 and documentation training instead of whatever happened to come up on those three visits. They cannot give you a record, because you get chapter-by-chapter progress and a certificate for the file instead of nothing on paper. And they cannot give you independence from your senior PT's calendar, because this is self-paced around the hire's visit schedule. Honest boundary: this replaces the classroom half of onboarding, not the field half. Competency validation, EMR-specific training, and final sign-off stay yours. We will not invent an ROI number for you. Bring your rates and your hire count to a call and we will do the math with your numbers.

Question 4

Who built this?

Accepted Answer

Hansun Ho, PT, DPT, a practicing home health physical therapist who is in patients' homes this week. He is the sole author of every chapter, which is what keeps the clinical voice and the judgment consistent from the first chapter to the last. The OASIS-E2 walkthroughs, the documentation rubrics, and the case bank come out of roughly 3,000 patient visits and 600 work days of direct fieldwork, not out of a textbook.

Question 5

Is the OASIS content current?

Accepted Answer

Yes. The curriculum is current to OASIS-E2, effective April 2026, and the items are taught the way they get answered in the field rather than as an overview. The reason it stays current is not a content calendar. The author is filling out OASIS-E2 on real patients every week, so an item-set change lands in his own documentation before it reaches your hires.

Question 6

What do our hires actually work through?

Accepted Answer

Six chapters, in the order your hires work through them: Welcome to the Field, Your First Patient, Clinical Judgment & Emergencies, OASIS Essentials, Documentation & Defensibility, Practice & Launch. Budget 11.5 hours of core content to get a new hire certified and field-ready, with Bonus Content covering the full 50-case bank and the deeper OASIS, documentation, and operations material all year. Agency seats run a professional-learner track, so the chapters are built for working clinicians rather than for students.

Question 7

How long until my new hire is useful?

Accepted Answer

11.5 focused, practice-forward hours takes them through the core content: OASIS scoring, defensible documentation, the emergency frameworks, and 10 worked cases from common to hard, ending in a completion certificate. The full 50-case bank and the deep-dive material stay open as Bonus Content all year.

Question 8

Does anything actually grade their documentation?

Accepted Answer

Yes, and it is the part nobody else does. Hires write real documentation against fictional scenarios, and the AI grader scores and corrects it against rubrics written by the founder, a practicing home health DPT who documents these visits every week. It grades principles, not your policies: skilled-need justification, medical necessity language, defensible goal writing. It never sees a real chart, and your QA process stays the authority on how notes get worded at your agency. There is no published validation study and we will not pretend there is. Think of it as unlimited graded reps before your QA nurse ever reads a note.

Question 9

Who updates the content when CMS changes OASIS?

Accepted Answer

The founder, and that cuts both ways honestly. He is not reading about a CMS change in a vendor newsletter; it hits his own documentation the week it takes effect, so the update pressure on your trainer and on this platform is the same person. The content is centrally maintained, so when it updates every seat sees the current version immediately, with no re-purchase and no version rot. What does not exist yet: a written update-timeline commitment, a public changelog, and an in-product flag that tells already-completed hires what changed. If you need an update commitment in your vendor file, ask for it and we will put one in writing.

Question 10

How does pricing work?

Accepted Answer

It is free. Sign up and your agency gets an admin account and 20 seats, active the same day, with no card and nothing that renews on its own. Seats belong to your agency rather than to one person, so when a clinician leaves you reassign their access to the replacement.

Question 11

What counts as fair use of a seat?

Accepted Answer

Seats belong to your agency, not to one person forever. Reassigning a seat when a clinician leaves is always fine, no matter how often turnover happens. The only thing we ever flag is a completed hire being deactivated within 90 days of being added, and that just sends a note to the founder for a human look. Nothing is ever suspended automatically.

Question 12

Does anything renew or charge?

Accepted Answer

No. There is no card on file and nothing renews on its own.

Question 13

Do we need to involve accounts payable?

Accepted Answer

No. It is free, so there is no invoice, no purchase order, and no card. If your procurement office needs a letter confirming that, email support@thehomehealthpro.com and you will have one within one business day.

Question 14

What if we need more than 20 seats?

Accepted Answer

Your free account includes 20 seats. Past that, email support@thehomehealthpro.com and you get the founder on a call, not a sales team. Larger teams are handled one at a time.

Question 15

What do we get when we sign up?

Accepted Answer

Everything, free. An administrator account with the whole curriculum, your admin portal, and 20 seats you can assign the same day. No card. Certificates are issued as hires finish.

Question 16

What if it is not a fit?

Accepted Answer

Then it cost you nothing. There is no card on file and no contract; stop using it, and if you tell us why, that feedback is exactly what we are asking for.

Question 17

Do you have agency case studies or completion data?

Accepted Answer

No, and we will not invent them. No agency has run a cohort through this yet, so there is no completion rate and no time-to-independence comparison to show you. Any vendor handing you those numbers this early is making them up. What we can back is exactly what the product contains, because you can inspect all of it during your free access: the chapters, the OASIS-E2 coverage item by item, the 50-case bank, the AI-graded documentation practice, and the admin progress view. The constructive version: run your hires through it and let us measure completion and ramp together, on founding-customer terms.

Question 18

What do we actually see while our hires work through it?

Accepted Answer

Your admin dashboard shows chapter-by-chapter and section-by-section progress for every hire, plus quiz attempt history with scores and the number of attempts, so a stall is visible in week one instead of month three. You can also open a hire's documentation submissions and read the grader's feedback yourself, alongside the recorded time they spent on that work. A three-minute spot-check still beats a report: sit with your hire while they walk you through two of their graded submissions and you learn more about their reasoning than any dashboard will tell you.

Question 19

Is this CEU-accredited?

Accepted Answer

No. The program is not CEU-accredited, and completing it does not earn continuing-education or license-renewal credit. It is onboarding: 11.5 hours of core content gets a new hire certified and field-ready, with Bonus Content covering deeper OASIS, documentation, and operations material they can keep using all year. The chapters get a new hire fluent in OASIS and home health documentation, with a named completion certificate for your training file. If that ever changes, we will say so plainly.

Question 20

Can we export completion records?

Accepted Answer

While your license is active, yes. Your admin portal exports a per-clinician CSV of chapters completed, activity counts, documentation submissions, and timestamps, and every certificate is a downloadable PDF. What does not exist yet is a one-click end-of-license archive or a committed post-term access window, and we would rather tell you that now than have you find it later. The operating advice we give every agency: file the certificate PDF in the personnel record the day it is earned and export progress quarterly, so your training file never depends on any vendor still being here.

Common questions.