Question 1

What exactly is TheHomeHealthPro, and what does a DPT program get when we license it?

Accepted Answer

TheHomeHealthPro is the home health curriculum DPT programs don't have to build themselves. A license, free through December 31, 2026, gives your faculty a polished course students complete asynchronously online, 8 Core Content modules and 3 Bonus Content modules, plus a faculty guide with weekly overviews, lecture connection notes, discussion prompts, and anticipated student questions for every module. Students get progress tracking, embedded clinical tools, quizzes, and discussions. Faculty get a real-time admin dashboard showing student progress, activity submissions, and quiz performance across the cohort. A program can stand it up in under 24 hours.

Question 2

Is this an elective, a required course, or supplemental enrichment? Do we need CAPTE approval to adopt it?

Accepted Answer

Supplemental by design. The platform sits alongside your existing CAPTE-approved curriculum, not inside the CAPTE-required course list, so licensing it does not trigger a CAPTE re-review. Three integration patterns: assign platform modules as at-home prep work for an existing approved course and use class time for discussion or case work (most common, no new approval); let students complete the curriculum on their own time with the certificate as the resume artifact (no credit, no approval); or offer it as a standalone 1-credit elective for programs that want formal academic credit, which routes through your university's curriculum committee as an institutional step separate from CAPTE. The platform works across DPT 1, 2, and 3, and a single license covers students throughout the program.

Question 3

Who built the curriculum, and what is their clinical and teaching background?

Accepted Answer

The curriculum was built by Hansun Ho, PT, DPT, a practicing home health physical therapist in California. He built TheHomeHealthPro because the content he wished he had before he began his home health career did not exist anywhere. Every module is grounded in real clinical practice, not theory. The SOC workflow, OASIS scoring patterns, car-notes documentation system, scheduling logistics, 1099 tax strategy, and the 50-case bank all come from roughly 3,000 patient visits and 600 work days of direct fieldwork. He is the sole curriculum author, which keeps clinical voice and judgment consistent across all 11 modules.

Question 4

How does this compare to what we would build ourselves, or to existing materials from MedBridge, APTA, or our school's current home health content?

Accepted Answer

Most DPT programs cover home health today through fragmented lecture slides buried inside a Geriatrics or Acute Care course (typically 4 to 8 hours of content), an annual guest lecture from a local clinician (quality varies wildly), or self-directed reading. MedBridge offers CE-style courses for already-licensed clinicians but is not structured as a DPT-level curriculum with sequenced learning, activities, discussions, and assessments. APTA provides practice analysis documents and clinical practice guidelines but no turnkey course. Building equivalent material in-house would require roughly 200 to 300 faculty hours of curriculum design, content writing, case authoring, and platform setup. TheHomeHealthPro ships that as a finished, hosted product at no cost through December 31, 2026, and for the cost of one annual license after that.

Question 5

How long does it take a student to complete the full curriculum from start to finish?

Accepted Answer

Roughly 30 to 35 hours of student work across the whole curriculum, including reading, activities, discussion questions, and end-of-module quizzes. Most modules run 2.5 to 3.5 hours each. Module 7 (the 50-case bank) can run longer if students work through every case, though programs that assign a curated core set keep the load closer to the rest of the curriculum. The certificate rests on the 8 Core Content modules; the 3 Bonus Content modules sit outside that requirement and students take them at their own pace.

Question 6

Can I preview what a module looks like?

Accepted Answer

Yes. Visit our curriculum page to see all 8 Core Content modules and 3 Bonus Content modules with their breakdowns, then click Preview This Module on Module 02 to walk through a real sample of the full module content.

Question 7

Is the curriculum self-paced for students, or do we set the pace for our cohort?

Accepted Answer

Both. Students access modules asynchronously, so by default they self-pace. Faculty set the rhythm by communicating module due dates that fit your program's semester schedule. Most programs assign one module per week with discussion posts due mid-week and quizzes due end-of-week. The admin dashboard tracks each student's section reads, activity submissions, discussion posts, and quiz scores in real time so you know exactly where your cohort is at any moment without having to chase status.

Question 8

How does the curriculum map to CAPTE standards, and can it support our accreditation self-study?

Accepted Answer

The curriculum covers content relevant to multiple CAPTE elements, including clinical reasoning across diverse patient populations, professional behavior and communication, business and management aspects of practice, healthcare delivery systems, and community-based and home-based practice. For self-study documentation, faculty can pull student-level completion data, quiz performance, and discussion participation directly from the admin dashboard.

Question 9

Can our faculty customize content, add their own activities, or skip modules that overlap with what we already teach?

Accepted Answer

Faculty cannot edit core module text directly, but customization happens around the platform in several ways. First, the faculty guide for each module includes lecture connection notes and discussion prompts you adapt for in-class time. Second, you can assign any subset of the 11 modules, Core Content or Bonus Content, and skip what overlaps with your existing courses. Third, the 50-case bank in Module 7 is designed for faculty to pick and choose which cases to assign as standalone problem sets, small-group anchors, or capstone material. Fourth, discussion threads inside each module are scoped to your cohort, not platform-wide, so the conversation belongs to your students.

Question 10

How is the curriculum updated, and how often do you ship changes?

Accepted Answer

Continuously. Updates ship to production several times per week and fall into three buckets. Content corrections (rare; usually flagged by faculty or students) ship within 24 to 48 hours. Content improvements (regular; clarifying examples, refined activities, updated tax brackets and rate data, new case studies) ship weekly. Feature additions (regular; new clinical tools, better progress tracking, new analytics) ship monthly. Every update ships to you at no additional cost, during the free window and under any license after it. There is no version upgrade fee and no paywalled premium tier. The curriculum you license today gets better continuously over the term.

Question 11

Can I get a deeper dive into the student experience?

Accepted Answer

Yes. We have a student walkthrough video on our product page that runs through everything a DPT student receives upon arrival to the platform, including the 11 modules, the 50-case bank, the HEP Builder, Career Prep, Financial Tools, Resources, and the certificate flow end to end. If you want a live walkthrough of both the student and faculty sides with time for questions, request a demo below.

Question 12

How much does the platform cost?

Accepted Answer

Nothing, through December 31, 2026. Every program gets the full platform free while we build it with our founding schools: the curriculum, the faculty guide, the admin dashboard, every clinical tool, and the certificate. No card, no contract, and nothing renews on its own. Pricing after that is a conversation we will have with you, not a surprise.

Question 13

What does the Core tier include, and what changes when we upgrade to Enhanced or Enterprise?

Accepted Answer

Right now there is one tier and it is free through December 31, 2026: the full curriculum, 8 Core Content modules and 3 Bonus Content modules, all clinical tools, the faculty guide, the admin dashboard, gradebook CSV export, the certificate, and email support. Enhanced and Enterprise are the paid tiers that return with pricing in 2027. Enhanced layers on three new pieces of content: a Private Pay home health course, a Financial Literacy course, and an expanded clinical case bank. Enterprise adds the institution-grade integrations: SSO (SAML, Okta, Microsoft Entra, or Google Workspace), Canvas LTI 1.3 with grade passback, white-label branding, and a custom data retention window.

Question 14

Is there a per-student fee, or is the annual price flat regardless of cohort size?

Accepted Answer

No per-student fees, and through December 31, 2026 no fee at all. One free license covers every active cohort across DPT 1s, 2s, and 3s, not a separate license per cohort.

Question 15

What counts as one cohort, and how do you handle two intakes in one academic year?

Accepted Answer

A cohort is one class of DPT students (your DPT 1s, 2s, or 3s). Your license covers all of them, free through December 31, 2026 and one flat annual fee after that, never a fee per cohort. An admin can bulk-import the fall intake by CSV (say, your DPT 3s), then later in the spring drop in another CSV for the DPT 1s and 2s on the same license at no extra charge. One program, one license, regardless of when students join during the year.

Question 16

Do we need to go through procurement?

Accepted Answer

Not this year. The platform is free through December 31, 2026, so there is no invoice, no PO, and no card. Start free, activate the license from your admin dashboard, and onboard your cohort. When pricing returns we will support card, ACH, and purchase orders as before.

Question 17

Is there a trial?

Accepted Answer

You do not need one: the whole platform is free through December 31, 2026. Sign up, activate your free license from the admin dashboard (one click, no card), and cohort onboarding is unlocked right away.

Question 18

What happens at renewal? Is the contract auto-renewing or opt-in?

Accepted Answer

Nothing renews on its own. Your free license runs through December 31, 2026, and we will talk with you well before then about what comes next. If you decide not to continue, graduating students keep alumni access to their personal dashboard, certificate, and clinical tools per the grace window (6 months today).

Question 19

Can we see a sample syllabus showing how this fits into a real DPT program?

Accepted Answer

Yes. Click the preview below to open a sample syllabus that maps the 8 Core Content modules and the 3 Bonus Content modules across a 15-week semester with weekly due dates, in-class anchor activities, and CAPTE-aligned learning outcomes you can cite in your self-study. The sample assumes about 30 to 35 student work hours total, the typical load when programs run it as supplemental coursework. During onboarding we build a customized version for your program against your semester calendar, your existing course overlap, and your faculty's preferred rubric.

Question 20

How quickly can we get our first cohort up and running on the platform?

Accepted Answer

Under 24 hours. Start free, activate your license from the admin dashboard with one click, then either upload a CSV of student emails or generate an invite link. Students click the invite and the cohort starts. Enterprise (coming later this year) adds 1 to 2 weeks for SSO and Canvas LTI setup with your IT department, with about 2 hours of active work on your side.

Question 21

Do we need to involve our IT department, and what will they need from us?

Accepted Answer

No IT involvement on Core, which is available today. Faculty self-serve the whole setup. Enterprise (coming later this year) adds SSO and Canvas LTI, which your IT team handles as a one-time 1 to 2 hour install with our team on the line.

Question 22

Does the platform integrate with Canvas, Blackboard, D2L, or whichever LMS we use?

Accepted Answer

Canvas LTI 1.3 with grade passback ships with Enterprise (coming later this year). Students click into TheHomeHealthPro modules from inside their Canvas course, and quiz scores post directly into your Canvas gradebook. Blackboard and D2L LTI are on the roadmap with no firm date. Until then, you can run TheHomeHealthPro standalone alongside any LMS and export grades to a CSV.

Question 23

Do you support Single Sign-On (Google Workspace, SAML, or our institutional identity provider)?

Accepted Answer

Yes, on Enterprise (coming later this year). We support SAML 2.0, Okta, Microsoft Entra, and Google Workspace through WorkOS. Students sign in with their university credentials and we provision the account on first sign-in. SSO removes password-reset traffic from your help desk and gives your security team the audit trail they want.

Question 24

Can we white-label the platform with our university's logo, brand color, and certificate branding?

Accepted Answer

Yes, on Enterprise (coming later this year). We apply your university's logo and accent color to the student login screen, the admin dashboard header, and the completion certificate. The certificate is the artifact students share on LinkedIn and in job applications, so carrying your university's seal makes it defensible during accreditation review.

Question 25

How much faculty time does it actually take to run the platform week to week, once we are set up?

Accepted Answer

15 to 30 minutes per week per cohort on average. The platform handles delivery, quizzing, progress tracking, and certificate generation. Your faculty time goes to checking the admin dashboard for at-risk students, nudging the cohort if engagement drops, spot-checking a discussion thread or two, and reaching out to students who fall behind. Programs that integrate the platform into a tightly-graded course spend more; programs that run it as a flipped-classroom anchor spend less.

Question 26

How does grading work? Do our faculty have to grade activities and discussions by hand?

Accepted Answer

Quizzes auto-grade against the 80% pass threshold and students can retake unlimited until they pass. Activities and discussions are not numerically graded by the platform; they are submitted, timestamped, and visible to faculty for review. If your course requires letter grades, apply a rubric of your own (most programs use completion-based grading). The gradebook CSV export gives you per-module quiz scores and submission counts ready to import into Canvas, Blackboard, or D2L. Enterprise customers with Canvas LTI (coming later this year) get grade passback automatically.

Question 27

What happens if a student transfers into our program mid-semester, or drops out partway through a module?

Accepted Answer

Mid-semester transfers in: faculty add the student to the cohort and they start at Module 1 (or wherever you assign them). Their progress is tracked from that point forward. Drops or withdraws: you can mark a student as inactive in the admin dashboard, which preserves their record. If they re-enroll later, they pick up exactly where they left off; module progress, quiz scores, and activity submissions persist.

Question 28

Who do we contact when something breaks, and what is the typical response time?

Accepted Answer

Today: email support monitored by our team directly. Typical response under 24 hours, often same-day. Enterprise (coming later this year) adds a dedicated Slack channel between your admin team and ours, plus a 4-business-hour response on issues that take the platform down for students or faculty. Content errors (typo, broken link, factually wrong claim) are corrected within 24 to 48 hours regardless of tier.

Question 29

Is the platform mobile-friendly? Can students work from a phone or tablet, or do they need a laptop?

Accepted Answer

Mobile-friendly across curriculum content, quizzes, and discussions. Students can read modules, take quizzes, and post discussions from a phone. The clinical tools (income calculator, quarterly tax estimator, HEP builder) work on mobile but are optimized for tablet or laptop. Reading and quizzes on a phone is fine; activities and written reflections are easier on a laptop.

Question 30

What is the accessibility story? Is the platform WCAG 2.1 AA compliant, and how does it handle accommodations for students with disabilities?

Accepted Answer

The platform is designed with accessibility in mind. Assessments are untimed, discussions and activities have no time limit, and we build against common screen-reader and keyboard-navigation patterns. If a student has a documented accommodation, your disability services office coordinates with us through your faculty and we work to support it. A formal WCAG 2.1 AA third-party audit is on our roadmap; we are happy to share our current accessibility posture during procurement.

Question 31

Can students export their own data, including all their activity responses, quiz scores, and saved Home Exercise Programs?

Accepted Answer

Yes. Each student can export their full data from their personal dashboard: activity responses, discussion posts, quiz attempt history with scores, and saved Home Exercise Programs as PDFs. The export is a single ZIP. This is part of FERPA's data access right, built in by default and not gated behind a tier.

Question 32

Is the platform FERPA compliant? Where is student data stored, and who has access to it?

Accepted Answer

Yes, the platform is designed FERPA-aware from the ground up. Student data is stored encrypted at rest in a US-hosted database. Faculty see only their program's students; students see only their own data; no student data is shared with other programs or third parties. We have a Data Processing Addendum covering retention, deletion, sub-processors, and breach notification timelines, available for review before contract signing (most institutional customers include it in their procurement process). We do not sell or share student data and we are not ad-supported.

Question 33

Where is the platform hosted, and what third-party services process student data?

Accepted Answer

The platform is hosted on Vercel (US-based, SOC 2 Type II certified infrastructure). Student data lives in a Turso libSQL database (US-hosted). Email delivery runs through Resend (US-based). Billing and payments run through Stripe (PCI DSS Level 1). Those four are the named sub-processors that touch student or organizational data. No data is shared with advertising platforms, analytics brokers, or third parties outside this list. The full sub-processor inventory and what each one processes is included in the Data Processing Addendum available before contract signing.

Question 34

Do you have SOC 2 or similar security certifications?

Accepted Answer

Not yet. Standalone SOC 2 audits are a 6-figure investment that early-stage platforms typically pursue once institutional revenue justifies them. The underlying infrastructure we run on (Vercel, Turso, Stripe) is already SOC 2 Type II certified, so the hosting, database, and payment layers carry that audit posture. On our side we follow industry-standard practices: data encrypted at rest and in transit, scoped database access tokens, secrets stored in a managed vault (never in code), least-privilege production access, automated daily backups to a separate region, and an audit log of every administrative action on student data. As institutional demand pushes formal certifications onto the roadmap, we will pursue them.

Question 35

Are the clinical cases based on real patients, and how do you handle HIPAA?

Accepted Answer

The case scenarios in Module 7 are loosely based on real clinical situations from a practicing home health PT's caseload, but every identifying detail (patient names, ages, locations, dates, medical record numbers, and specific medical history) has been modified to meet HIPAA's Safe Harbor de-identification standard. Only the clinical reasoning each case asks the student to work through is preserved. This is standard practice in DPT education and meets HIPAA's rules for de-identified educational content. On the platform itself, no PHI is stored, processed, or transmitted. Students never enter information about real patients into TheHomeHealthPro. If your DPT program runs clinical rotations where students document real patient encounters, that documentation lives in your university's clinical placement system (Trajecsys, EXXAT, or similar), not here. The platform sits in the educational technology category, not the EHR or healthcare-records category.

Question 36

What is your breach notification process if student data is exposed?

Accepted Answer

If a security incident affects your students' data, we notify the program director and primary admin contacts within 72 hours of discovery, with a follow-up summary including what was exposed, what we have done to contain it, and what your team needs to do (which is usually nothing). The 72-hour timeline matches FERPA expectations and GDPR-style standards. Specifics on notification channels, timelines, and the scope of what triggers a notification are documented in the Data Processing Addendum available before contract signing. The platform has not had a security incident affecting student data to date.

Question 37

What happens if our faculty champion leaves the program mid-license?

Accepted Answer

The license belongs to your institution, not the individual, so the program keeps running. Your department chair or program director designates a new faculty owner, we transfer admin dashboard access (existing student data, progress, submissions, and discussion history stays intact), and we schedule a 30-minute orientation call with the new owner. Total downtime for students: zero. Total time for the new faculty member: about 90 minutes including the orientation call. If the program is between champions, we can run the dashboard read-only and email weekly program status to the chair until a new owner is named.

Question 38

You are described as a solo-founded company. What is the business continuity plan if something happens to you or the company?

Accepted Answer

Two-part answer. First, the platform is hosted on Vercel (US Tier-1 infrastructure) with automated backups of the production database to a separate region, so the lights stay on without daily intervention. Second, the curriculum content and platform code live in a private GitHub repository with offsite backups; if the founder became unavailable, a successor engineer could maintain the platform with a 1 to 2 week ramp. Enterprise customers who require stronger contractual continuity protections can request them during contracting.

Question 39

What is on your roadmap for the next 12 months? New modules, new disciplines, new features?

Accepted Answer

Tier expansion is the next major release: the Enhanced tier adds an expanded case bank (200 cases versus Core's 50), a Private Pay home health course, and a Financial Literacy course. Curriculum: Core stays at the current 50-case bank; a Pediatric Home Health module is on the longer-term list pending faculty demand. Platform: Blackboard and D2L LTI integrations, AI-assisted activity feedback (drafts only, never auto-grading), and expanded analytics for program directors. Discipline expansion: parallel curricula for PTA, OT, Nursing, and other disciplines opened in priority order based on institutional demand. We do not commit to dates publicly; specific items get prioritized based on signed-customer demand and faculty feedback.

Question 40

Can we run a pilot with one cohort before committing to a full annual license?

Accepted Answer

You do not need a pilot: the whole platform is free through December 31, 2026. Sign up, activate the free license from your admin dashboard (one click, no card), and run one cohort or every cohort with full access to everything: modules, faculty guide, clinical tools, admin dashboard, certificate flow. When pricing returns in 2027 you will have a year of real use to decide with, and there is no separate paid pilot tier.

Question 41

Do you have any data on whether students who take this perform better on boards or land home health jobs faster?

Accepted Answer

Not yet at statistical scale. The platform is too new to claim outcome data with rigor. We are tracking outcome data going forward and will publish it when the sample size supports a real claim.

Question 42

How are our faculty onboarded? Is there training, a walkthrough, or just a guide?

Accepted Answer

Self-serve today. Faculty get a written getting-started guide in the admin dashboard plus a screen-recorded deep dive walkthrough that covers activating your free license, cohort onboarding, and using the admin tools. Email support direct to the team is included for any questions along the way.

Question 43

Who owns the student data and submissions? What happens to them at the end of our license?

Accepted Answer

Your institution owns the student data; we are the processor and you are the controller (FERPA and GDPR-style terms). You can request a full data export (CSV plus student-submission archive) at any time, and we delete the data from production within 30 days of license termination or sooner on written request. Graduating students keep alumni access to their personal dashboard, certificate, and clinical tools per the grace window (6 months today on the free license, the Core rule; 12 months on Enhanced and lifetime on Enterprise when those tiers return in 2027) so they can reference the credential in a job search.

Question 44

What is your refund policy?

Accepted Answer

There is nothing to refund through December 31, 2026: the platform is free, with no card on file. If it is not the right fit, stop using it, and we will help you transition your students to a final certificate or completion document.

Question 45

Can students keep their access after they graduate? Some of them want to use the curriculum as a job-search reference.

Accepted Answer

Yes. Alumni access is included, free license included. During the grace window after graduation, students keep full access to their modules, personal dashboard, certificate, and clinical tools (income calculator, quarterly tax estimator, HEP builder). Today the grace window is 6 months, the Core rule. Enhanced (coming later this year) extends it to 12 months, and Enterprise (coming later this year) to lifetime, never expires. After the grace window ends, the certificate stays accessible as a permanent credential reference, and the modules and clinical tools turn off. Discussion threads are tied to the active cohort and do not persist past the cohort's license year.

Question 46

What if our discipline is not DPT? Can we license this for OT, SLP, or Nursing?

Accepted Answer

Today the curriculum is DPT-specific, but parallel curricula for OT, PTA, SLP, and Nursing are part of our roadmap. Each will ship as its own product line with a clinical author from that discipline. Email us if your school of health sciences is interested in a parallel curriculum. That signal directly shapes which disciplines we build next.

Common questions.