Common questions.

• What exactly is TheHomeHealthPro, and what does a DPT program get when we license it?▾
• Is this an elective, a required course, or supplemental enrichment? Do we need CAPTE approval to adopt it?▾
• Who built the curriculum, and what is their clinical and teaching background?▾
• How does this compare to what we would build ourselves, or to existing materials from MedBridge, APTA, or our school's current home health content?▾

• How long does it take a student to complete the full curriculum from start to finish?▾
• Can I preview what a module looks like?▾
• Is the curriculum self-paced for students, or do we set the pace for our cohort?▾
• How does the curriculum map to CAPTE standards, and can it support our accreditation self-study?▾
• Can our faculty customize content, add their own activities, or skip modules that overlap with what we already teach?▾
• How is the curriculum updated, and how often do you ship changes?▾
• Can I get a deeper dive into the student experience?▾

• How much does the platform cost?▾
• What does the Core tier include, and what changes when we upgrade to Enhanced or Enterprise?▾
• Is there a per-student fee, or is the annual price flat regardless of cohort size?▾
• What counts as one cohort, and how do you handle two intakes in one academic year?▾
• Can we pay by ACH or purchase order, and how does invoicing actually work?▾
• Is there a free trial, and how long does it last?▾
• What happens at renewal? Is the contract auto-renewing or opt-in?▾

• Can we see a sample syllabus showing how this fits into a real DPT program?▾
• How quickly can we get our first cohort up and running on the platform?▾
• Do we need to involve our IT department, and what will they need from us?▾
• Does the platform integrate with Canvas, Blackboard, D2L, or whichever LMS we use?▾
• Do you support Single Sign-On (Google Workspace, SAML, or our institutional identity provider)?▾
• Can we white-label the platform with our university's logo, brand color, and certificate branding?▾

• How much faculty time does it actually take to run the platform week to week, once we are set up?▾
• How does grading work? Do our faculty have to grade activities and discussions by hand?▾
• What happens if a student transfers into our program mid-semester, or drops out partway through a module?▾
• Who do we contact when something breaks, and what is the typical response time?▾

• Is the platform mobile-friendly? Can students work from a phone or tablet, or do they need a laptop?▾
• What is the accessibility story? Is the platform WCAG 2.1 AA compliant, and how does it handle accommodations for students with disabilities?▾
• Can students export their own data, including all their activity responses, quiz scores, and saved Home Exercise Programs?▾

• Is the platform FERPA compliant? Where is student data stored, and who has access to it?▾
• Where is the platform hosted, and what third-party services process student data?▾
• Do you have SOC 2 or similar security certifications?▾
• Are the clinical cases based on real patients, and how do you handle HIPAA?▾
• What is your breach notification process if student data is exposed?▾

• What happens if our faculty champion leaves the program mid-license?▾
• You are described as a solo-founded company. What is the business continuity plan if something happens to you or the company?▾
• What is on your roadmap for the next 12 months? New modules, new disciplines, new features?▾

• Can we run a pilot with one cohort before committing to a full annual license?▾
• Do you have any data on whether students who take this perform better on boards or land home health jobs faster?▾
• How are our faculty onboarded? Is there training, a walkthrough, or just a guide?▾
• Who owns the student data and submissions? What happens to them at the end of our license?▾
• What is your refund policy if it does not work out mid-license?▾
• Can students keep their access after they graduate? Some of them want to use the curriculum as a job-search reference.▾
• What if our discipline is not DPT? Can we license this for OT, SLP, or Nursing?▾

If you didn't see your answer, request a demo or send us a note and we'll get back to you.